Marijke Pollé - Direktbank:
Unity of contact details

For our relationship with intermediaries, it is critical that both office staff and field staff have the correct information at their disposal. We chose SuperOffice because it was quick to introduce and not too pricey. Before its introduction, everyone had their own agenda. Visit reports were made on paper.

With SuperOffice, we have now made a connection with the mainframe applications. With the open database, we have a clear picture of which areas intermediaries are already active in. Field staff can better plan appointments and can call in to retrieve data and to make updates. New staff need hardly any guidance!

next